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Need Help?

If you are new to Hand-Dyed Yarn, fancy a chat or perhaps you are here buying for someone and don’t know crochet from knitting or 4ply from DK and just need some help then why not pop us an email

If you need help - we got you!


Made by Penguins is a small company from dyeing yarn to packing your order with love & care everything is done by one person. 

Please note regardless of the amount spent, items are always shipped together.

If you place a pre-order this will hold up your other items, if you want non pre-order items sooner please order separately

Thank you for supporting my small business

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Some areas are once again experiencing delays in the Royal Mail network, we issue notifications when parcels are sent if your parcel doesn’t arrive ten working days later please get in touch so we can investigate, we are sorry for these delays and are doing all we can to ship as quickly as possible to try and reduce the impact.

You can find all the details by clicking the link below if you need anything further don’t hesitate to send us an email